Customer Services Manager Jobs

Customer Service Manager
UK

As of 24 December 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Manager salary in the UK.

6 months to
24 Dec 2024
Same period 2023 Same period 2022
Rank 779 735 1036
Rank change year-on-year -44 +301 +42
Permanent jobs requiring a Customer Services Manager 1 1 5
As % of all permanent jobs advertised in the UK 0.001% 0.002% 0.004%
As % of the Job Titles category 0.002% 0.002% 0.005%
Number of salaries quoted 0 1 5
10th Percentile - - £34,300
25th Percentile - - -
Median annual salary (50th Percentile) - £55,000 £52,000
Median % change year-on-year - +5.77% +42.47%
75th Percentile - - -
90th Percentile - - -
UK excluding London median annual salary - £55,000 £23,000
% change year-on-year - +139.13% -36.99%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 62,354 49,839 110,656
% of permanent jobs with a recognized job title 93.46% 95.43% 95.89%
Number of salaries quoted 29,872 36,225 71,344
10th Percentile £34,000 £31,250 £33,000
25th Percentile £45,000 £42,500 £45,000
Median annual salary (50th Percentile) £58,000 £60,000 £60,000
Median % change year-on-year -3.33% - +4.35%
75th Percentile £77,500 £78,750 £81,250
90th Percentile £95,000 £97,500 £100,000
UK excluding London median annual salary £52,500 £51,528 £52,500
% change year-on-year +1.89% -1.85% +5.00%

Customer Services Manager
Job Vacancy Trend

Job postings that featured Customer Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Services Manager in the UK

Customer Services Manager
Salary Trend

3-month moving average salary quoted in jobs citing Customer Services Manager.

Salary trend for Customer Services Manager in the UK

Customer Services Manager
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the UK over the 6 months to 24 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -68 1 - -
London - 1 - -

Customer Services Manager Skill Set
Top 9 Co-occurring Skills and Capabilities

For the 6 months to 24 December 2024, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Services Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Service Delivery
1 1 (100.00%) Finance
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Planning and Forecasting
1 1 (100.00%) Service Delivery Management
1 1 (100.00%) Customer Service

Customer Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Finance
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Planning and Forecasting
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Delivery Management
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA